Shipping Policy

This shipping policy applies to orders within the United States. It is designed to ensure you are fully informed about our shipping processes and policies. By placing an order in our store, you agree to the terms outlined here.

We operate from an international warehouse where our products are stored. All items are carefully selected and go through strict quality control to ensure we deliver only the highest-quality products.

Order Information

Order Cut-Off Time:

2:00 PM (EST) – Monday to Friday

Processing Time:

1 to 3 business days
Processing: Monday – Friday

Delivery Time:

4 to 7 business days
Shipping: Monday – Friday

Shipping Costs

United States: Free Shipping

Shipping Information

Please ensure that all shipping details are entered correctly. If there are incomplete or incorrect details, we may need to pause order processing and contact you to correct them, which could cause delays. Additional delays may also occur due to customs clearance or carrier processing times.

Lost Orders

If an order is lost in transit or if the buyer claims they did not receive the package (even if tracking information states otherwise), an investigation will be initiated with the shipping carrier. To ensure customer satisfaction, we will work to find a suitable solution as quickly as possible. Generally, we will wait for the investigation results before reshipping the product or issuing a refund. Both we and the customer must fully cooperate with the shipping carrier during the investigation.

Damaged Orders

If you receive a damaged order, please provide a photo of the damage. We will then offer an appropriate solution, such as sending a replacement product or issuing a refund via the original payment method.